Sports / Mobile
bdy99 collects only the information needed to run your account, process transactions through Rocket, Upay and Bank Transfer, and keep your wallet activity secure. Access to this platform and its services depends on your local law and eligible regions.
This policy describes the categories of information bdy99 collects when you register, fund your account or contact support. When you open an account, we collect the details you enter: your name, contact address, and the payment reference you use for Rocket, Upay or Bank Transfer deposits and withdrawals. We do not collect more than what is operationally required to run your account and process your transactions. Your transaction records — deposit amounts, withdrawal requests and wallet activity — are stored in your account history. You can review these at any time from the account section. We do not sell your personal details to third parties for marketing purposes. We may share data with payment processors strictly to settle the transaction you initiated. Where local law in Bangladesh requires us to respond to a lawful request for information, we follow the applicable process. This policy applies only to activity on bdy99. It does not cover websites or services linked from our pages that we do not operate. Eligibility to use this platform depends on your local law and the regions where access is permitted.
This policy governs what bdy99 collects and holds across four distinct areas of your interaction with the platform. Review the scope of each area below so you know exactly what falls inside this policy and what does not.
When you log in or register, we collect the credentials and contact details you provide. These are held to authenticate your session and to let you recover access if needed. We do not share login data outside the platform.
Every deposit and withdrawal you make through Rocket, Upay or Bank Transfer generates a transaction record stored in your account. That record shows the amount, method and status. It is visible to you and to our payment processing partners only.
Your browsing activity on bdy99 — which game lobbies you visit, which pages you load — may be logged for site performance and security purposes. This data is held in aggregate and is not linked to your name in external reports.
Links to external sites, payment gateways beyond our direct control, and third-party game content providers operate under their own privacy terms. bdy99 is not responsible for data collected by those external services once you leave bdy99.
Your account gives you direct access to the most important parts of your data record. From the account section, you can view your full transaction history — every Rocket, Upay and Bank Transfer deposit and withdrawal is listed there with status and date. If any detail in your account profile is wrong, you can correct it through the account settings fields. For changes that require identity verification — such as updating a registered phone number linked to your Rocket wallet — the fields and instructions are shown in your account. If you have a question about what data we hold or why, you can raise it through our published support route. We aim to respond to data questions within a reasonable period. You can also request that we delete account data that is no longer needed, subject to any retention we are required to maintain under applicable law. Availability of these options depends on your local law and eligible regions.
Open the account section and select transaction history. Every deposit and withdrawal — including Rocket and Upay activity — is listed with date, method and status so you can verify each entry.
Account settings holds your profile fields. If a name, contact detail or wallet reference is incorrect, edit it directly. Fields that require verification show the steps you need to follow inside the account.
Send your question through the support route published on the site. Include your account reference so the team can locate your record quickly. We handle data questions separately from general account support.
You can ask us to remove data we no longer need to hold. Requests are reviewed against retention rules that apply under local law. Once confirmed, we process the removal and send a written acknowledgement to your registered contact.
For any question about your data, a correction request or a removal enquiry, use the contact routes published on bdy99. We do not list hours or response times we cannot stand behind — check the site for the current routes and response guidance shown there.
The live chat link is available in the site footer and on the account help page. Use it to ask a privacy question directly and include your account reference number so the agent can pull your record.
Send a written privacy request to the support email address listed on the Contact page of bdy99. Email is the recommended route for data correction and removal requests because it creates a written record for both sides.
The account help section inside your logged-in dashboard covers common data and privacy questions. It shows the steps to review your transaction history, update account details and find the published support contact.
bdy99 applies practical data hygiene across four areas that affect your account directly: what we store, how long we keep it, how cookies work on the site, and how to request a change. None of these involve claims we cannot evidence — read each area for the factual position.
We keep your account and transaction records for as long as your account is active and for any period required by applicable law after closure. Rocket, Upay and Bank Transfer records are part of your transaction history and fall under the same retention schedule.
The site uses cookies to keep your session active, remember your account state and measure page performance. You can adjust cookie preferences through your browser settings. Blocking session cookies may affect your ability to log in or navigate the account section.
Your account credentials are stored in hashed form. We do not store plain-text passwords. If you suspect unauthorised access, change your password immediately through account settings and contact support via the published route on the site.
To update, correct or remove data beyond what account settings allows, contact us through the email route on the Contact page. State your account reference and the specific change you need. We confirm receipt and follow the process set out in this policy.
The questions below cover what visitors most often ask about how bdy99 collects, stores and handles their information. If your question is not here, use the support contact route on the site.
At registration we collect the name, contact details and payment references you enter in the sign-up fields. For Rocket, Upay or Bank Transfer deposits we also record the transaction reference. We collect only what is needed to run your account and process your transactions.
Yes. Your transaction history, account profile and wallet activity are visible inside your logged-in account section. For any data held outside those screens — such as support correspondence — contact us via the email route on the Contact page and we will provide the details we can share.
We share your data only with payment processors handling a transaction you initiated — for example Rocket or Upay settlement. We do not sell your personal information to marketing companies. Where local law requires disclosure, we follow the applicable legal process.
Records are kept while your account is active. After closure, we retain data for any period required under applicable law in Bangladesh and eligible regions. Once the retention period ends, records are removed from live systems. Contact support for details specific to your account.
Open account settings and edit the field directly. For changes that need verification — such as a phone number tied to your Rocket wallet — follow the steps shown in the account. For corrections outside self-service fields, send a written request to the support email on the Contact page.
This policy governs all activity on bdy99 regardless of where you connect from. Access to the platform and its services depends on your local law and eligible regions. If access is restricted in your location, the policy still applies to any data already held in your account.