Sports / Mobile
These terms set out what bdy99 expects from you and what you can expect from us — covering account access, wallet transactions, and how we handle disputes. Access and eligibility depend on your local law and the eligible regions we serve, so read these carefully before you use the platform.
By creating an account on bdy99 and making your first deposit — whether through Rocket, Upay or Bank Transfer — you confirm that you have read these terms and agree to be bound by them. These terms form the full agreement between you and the platform for any activity conducted through your account. We may update these terms from time to time. When we do, we will post the revised version on this page with a note indicating the change. Continued use of your account after an update means you accept the revised terms. If you disagree with any change, you should stop using the account and contact our support team to discuss your options. Certain sections of these terms apply specifically to wallet activity. When you fund your account via Rocket or Upay, the transaction rules shown in your account dashboard apply alongside these terms. Bank Transfer deposits follow the same account-level rules but may carry additional processing steps visible in the deposit flow. We do not override what your payment provider states in their own terms — both sets apply. Keep a record of your transaction reference numbers; you will need them if you raise a query with us. Any disputed transaction must be raised within the timeframe shown in your account history view.
Not everything on the platform falls under a single rule set. This section draws the line between what these terms govern and what sits outside their reach.
These terms govern how your account is created, verified, suspended or closed. Login credentials, account-level limits and identity checks are all within scope. How you access the account — desktop or mobile browser — does not change what applies.
Deposits and withdrawals processed through your bdy99 account wallet are covered here, including Rocket, Upay and Bank Transfer flows. The transaction record in your account history is the authoritative log we and you both refer to.
Game rules, odds displays and lobby content are governed by the specific rules published for each product. These terms set the account framework, but game-level rules shown inside the lobby or at the table are supplementary and also apply to you.
Payment providers such as Rocket and Upay operate under their own terms. External links from bdy99 pages lead to third-party sites we do not control. These terms do not extend to what happens outside our platform, and we make no commitments on behalf of third parties.
These terms are not one-sided. You have specific, practical actions available at any point while your account is active — and we have laid out the steps for each one clearly in your account area. If you want to review your transaction history, open the account dashboard and go to the transaction records section. Every deposit and withdrawal linked to Rocket, Upay or Bank Transfer is logged there with a reference number and timestamp. That record is yours to access at any time. For corrections to your account details — name spelling, contact number, or linked wallet — use the account settings page. Some changes require identity verification steps shown in the form itself; follow those prompts rather than guessing at the process. Do not attempt to correct account details by contacting support before trying the self-service path, as most common changes are handled there directly. If you believe a transaction was processed incorrectly or a rule has been applied in a way you do not understand, you can raise a formal query through our support channel. We will acknowledge receipt and refer you to the relevant section of these terms as part of the response.
Open your account dashboard and go to transaction history. Every Rocket, Upay and Bank Transfer movement is logged with a reference number. Use that reference when raising any payment-related question with us.
Account settings contains a self-service path for most detail changes. Follow the verification steps shown in the form. Changes that require identity checks are flagged there — complete those before contacting support.
If any part of these terms is unclear, contact us through the support route in your account area. We will point you to the specific clause that applies to your situation rather than giving a generic response.
You may request account closure at any time by contacting support. Outstanding wallet balances must be withdrawn before closure is confirmed. We will walk you through the withdrawal step if needed.
If a specific clause in these terms raises a question you cannot resolve through your account area, the following routes connect you to the right team. Use the route that matches your question type.
The live chat button is visible when you are signed into your account. Use this for time-sensitive questions about transaction holds or account access that reference a specific clause in these terms.
For written queries about policy scope, account corrections or formal complaints, email our support team using the address published in your account's help section. Include your account reference and the relevant transaction number.
The help centre in your account area contains published answers to common terms questions. Check there first — most wallet and account-scope questions are answered without needing to contact the team directly.
We hold account data only for as long as it serves the purposes described in these terms. When you close your account, we retain transaction records for the period required under the applicable rules of the eligible regions we serve — you will be told the retention period at the time of closure.
Your name, contact details and linked wallet identifiers are stored securely and used only for account operation and transaction processing. We do not share account data with third parties except where required by the payment flow — such as verifying a Rocket or Upay transfer.
We use session cookies to keep you signed in and to remember your account preferences across visits. These are not used for cross-site tracking. You can manage cookie permissions through your browser settings; removing all cookies will require you to sign in again.
Your account is protected by the credentials you set at registration. We will never ask for your password by email or chat. If you suspect unauthorised access, use the account security section to change your credentials and then contact support immediately using the live chat route.
To request a change to how your data is used, or to raise a concern about data handling under these terms, contact us via the email support route. Include your account reference. We will respond with the specific steps that apply to your request.
These answers cover the questions we hear most often about how these terms work on bdy99. If your question is not here, use the support contact paths above.
Yes. All deposit methods available in your account — Rocket, Upay and Bank Transfer — fall under these terms. Each method may have additional steps shown in the deposit flow, but the core account rules here apply to all of them equally. Check your transaction record for method-specific references.
We post updates on this page and flag the change clearly. Continued use of your account after an update counts as acceptance. If a change affects something important to you, contact support before continuing to use the account. We do not apply retroactive changes to completed transactions.
Account eligibility depends on your local law and the eligible regions bdy99 serves. You must confirm you are legally permitted to use this type of platform in your region before creating an account. We cannot give individual legal advice; check the rules that apply to you.
Open the transaction history section in your account dashboard. Every Rocket, Upay and Bank Transfer movement shows a reference number and timestamp. Include that reference in any message to our support team — it is the fastest way to locate the transaction on our side.
We retain transaction records for the period required under the rules of the eligible regions we operate in. You will be told how long at the point of closure. Other account data — preferences, linked wallet details — is removed once the retention period passes. You can ask about this through email support.
Use the email support route published in your account's help section. Write a clear description of the clause you believe was applied incorrectly and include your account reference and any transaction number. We will acknowledge receipt and send a written response referencing the relevant section of these terms.